Quantum Hospitality and Balinese Women’s Role : Integrating Culture, Sustainability, and Gender in Global Tourism

Authors

  • Ni Desak Made Santi Diwyarthi Politeknik Pariwisata Bali
  • Luh Putu Citrawati Politeknik Pariwisata Bali
  • Made Darmiati Politeknik Pariwisata Bali
  • Nyoman Reni Ariasri Politeknik Pariwisata Bali
  • Indah Kusumarini Politeknik Pariwisata Bali

DOI:

https://doi.org/10.55123/sosmaniora.v5i1.7030

Keywords:

Sustainable Tourism, Quantum Hospitality, Cultural Tourism

Abstract

Tourism is one of the world’s fastest-growing industries and a major driver of social, cultural, and economic transformation. In Bali, Indonesia, sustainable tourism increasingly relies on integrating local wisdom, gender inclusion, and multi-stakeholder collaboration. This study explores Quantum Hospitality as an emerging framework that combines cultural intelligence, emotional-spiritual values, digital innovation, and sustainability principles. It examines the roles of Balinese women in cultural tourism, the application of the Tri Hita Karana philosophy, and the effectiveness of Pentahelix collaboration (government–academia–business–community–media) in promoting sustainable cultural tourism. A qualitative systematic literature review of 65 global and regional studies published between 2015 and 2024 reveals that Balinese women serve as cultural transmitters, entrepreneurs, and leaders in community-based tourism. Tri Hita Karana provides an ethical foundation for balancing human, environmental, and spiritual relationships. Comparative insights from Bhutan, Thailand, and Costa Rica demonstrate that Bali’s integration of spirituality, women’s empowerment, and multi-stakeholder governance is unique and replicable. The study recommends strengthening gender-responsive tourism programs, standardizing Quantum Hospitality practices, and developing sustainability frameworks adaptable to diverse global destinations.

Downloads

Download data is not yet available.

References

Adnyani, N. W., & Landrawan, I. K. S. (2023). Women empowerment and digital transformation in Bali tourism: Strengthening MSMEs in post-pandemic recovery. Journal of Tourism Development, 15(2), 112–125.

Agung, A. A. G., Sutawan, N., & Wirawan, A. (2019). Tri Hita Karana: Local wisdom for sustainable tourism governance in Bali. International Journal of Sustainable Tourism Research, 7(1), 45–60.

Ardika, I. W. (2020). Bali tourism and cultural heritage management. Udayana University Press.

Astuti, N. N. S. (2018). Designing Bali tourism model through the implementation of tri hita karana and sad kertih values. International Journal of Linguistics, Literature and Culture, 5(1), 12–23. https://doi.org/10.21744/ijllc.v5n1.461

BERIDZE, R., KORDZAIA, I., DIASAMIDZE, M., & BERIDZE, N. (2020). Sustainable Rural Tourism Development Recovery From Covid-19 (in Adjara Region). Globalization and Business, 19, 287–294. https://doi.org/10.35945/gb.2020.10.039

Darma Putra, I. N., Verheijen, B., Ardika, I. W., & Yanthy, P. S. (2021). Affinity tourism and exotic tourism in Bali. The Chinese and Indian tourist gaze in the Garuda Wisnu Kencana Park. Journal of Tourism and Cultural Change, 19(4), 427–443. https://doi.org/10.1080/14766825.2020.1797063

Desak, N., & Santi, M. (2024). Seminar Nasional SEHATI ABDIMAS , 5 Des 2024 Kolaborasi Pentahelix dalam Penguatan Pengelolaan Event Budaya yang Ramah Lingkungan dan Berkelanjutan : Studi Kasus Event Mekotekan di Desa Wisata Munggu.

Diwyarthi, N. D. M. S. (2021). Pandemi Covid-19 Dan Era Tatanan Kebiasaan Baru Dalam Perspektif Psikologi Pariwisata. Jurnal Kepariwisataan, 20(2), 159–166. https://doi.org/10.52352/jpar.v20i2.492

Diwyarthi, N. D. M. S. (2023). Pendampingan Pemanfaatan Media Sosial dalam Peningkatan Promosi Desa Wisata Bongan Kabupaten Tabanan Bali. Jurnal Penelitian Dan Pengabdian Masyarakat, 1(4), 300–310. https://doi.org/10.61231/jp2m.v1i4.157

Diwyarthi, N. D. M. S. D., Ni Nyoman Sukerti, I Dewa Hendri Pramana, & I Wayan Jata. (2022). Empowering Employees With Glamping As An Alternative Accommodation In The New Normal Era In Kembang Merta Village, Tabanan Regency, Bali Province. Community Development Journal, 6(2), 48–51. https://doi.org/10.33086/cdj.v6i2.3321

Diwyarthi, N. D. M. S., & Prawira, K. D. (2024). The Impact of Workload and Job Insecurity toward Employee Work Stress Due to Covid-19 Pandemic. Multidisciplinary Journal of Education , Economic and Culture, 2(1), 1–6. https://doi.org/10.61231/mjeec.v2i1.170

Gede, N., Wiartha, M., Ipi, S., & Par, M. (2024). Seminar Nasional SEHATI ABDIMAS , 05 Des 2024 Kolaborasi Pentahelix di Desa Wisata Keliki Gianyar dalam Mendukung Pengembangan Wisata Budaya Berkelanjutan dan Ramah Lingkungan.

Gegung, E. M. (2023). METAVERSE : A PROMISING FUTURE FOR THE TOURISM INDUSTRY AND MSMES POST-COVID-19 PANDEMIC. 17(December), 172–181.

Haribudiman, I., Berliandaldo, M., & Holman, A. W. (2023). IMPLICATIONS OF THE ROLE OF TOURISM CARRYING CAPACITY IN THE DEVELOPMENT OF. 17(December), 272–292.

Haslinda, H. (2019). Partisipasi Perempuan Dalam Dunia Pariwisata. An-Nisa, 10(1), 92–98. https://doi.org/10.30863/annisa.v10i1.387

Improvement, P., & Potensi, P. (2025). 1) , 2) , 3) 123. 7(4), 1450–1470.

Je, J. S., Khoo, C., & Yang, E. C. L. (2022). Gender issues in tourism organisations: insights from a two-phased pragmatic systematic literature review. Journal of Sustainable Tourism, 30(7), 1658–1681. https://doi.org/10.1080/09669582.2020.1831000

Konsep, M., Tri, A., & Karana, H. (2011). 635-1465-2-Pb. 4(1), 1–12.

Kusumarini, I., Desak, N., Santi, M., Citrawati, L. P., Darmiati, M., Mas, N. G., Pariwisata, P., & Wisatawan, P. (2024). Preferensi Wisatawan Perempuan terhadap Keputusan Membeli dan Menginap pada Hotel Ramah Lingkungan dan Berkelanjutan di Kabupaten Karangasem. 408–420. https://doi.org/10.47709/educendikia.v4i02.

Laidey, N. M., & Imthinan, A. (2024). Challenges Faced by Women in Progressing Their Career in the Tourism Industry in Maldives. Environment-Behaviour Proceedings Journal, 9(29), 79–85. https://doi.org/10.21834/e-bpj.v9i29.6026

Ni, D., Made, D., Diwyarthi, S., & Si, M. (2024). Seminar Nasional SEHATI ABDIMAS , 5 Des 2024 Kolaborasi Pentahelix bagi Penguatan Peranan Perempuan dalam Pengembangan Wisata Budaya yang Berkelanjutan di Desa Taro.

Pitana, I. (2010). Tri Hita Karana – The Local Wisdom of the Balinese in Managing Development. 139–150. https://doi.org/10.1007/978-3-642-10829-7_18

Pradnya Dewi, P., Aliffiati, A., & Bagus Oka Wedasantara, I. (2024). Literasi Budaya Di Museum Bali Bagi Pelajar Smp Melalui Perlombaan Storytelling “Men Brayut.” ADIDAYA : Aplikasi Pendidikan Dan Sosial Budaya, 1(2), 24–31. https://doi.org/10.58466/adidaya.v1i2.1590

Prasiasa, D. P. O., Komalasari, Y., & Widari, D. A. D. S. (2023). Perempuan Bali dalam Pengelolaan Pariwisata di Bali. Jurnal Sosiologi Agama Indonesia (JSAI), 4(1), 27–40. https://doi.org/10.22373/jsai.v4i1.2557

Puja, I. B. P., Suprastayasa, I. G. N. A., & Aryasih, P. A. (2021). Esensi dan komodifikasi pariwisata budaya Bali (Vol. 1).

Puspitadewi, I. D. A., Windia, W., Wayan, N., & Astiti, S. (2015). Analisis Pengaruh Penerapan Tri Hita Karana terhadap Tingkat Kepuasan Wisatawan di Kawasan Agrowisata Ceking , Kecamatan Tegallalang , Kabupaten Gianyar Pendahuluan. 3(1), 43–52.

Salsabila, G., & Rudatin, C. L. (2022). Proses Identifikasi Tren Penyelenggaraan Kegiatan MICE Pada Masa Pandemi COVID-19. 11(1), 93–97.

Silva, S., Oliveira, M., & Silva, C. (2025). What Skills are Required for Sustainable Leadership in Hospitality? Proceedings of the International Conference on Tourism Research, 3, 314–321. https://doi.org/10.34190/ictr.8.1.3506

Sriasih, S. A. P., Budasi, I. G., Nitiasih, P. K., & Wisudariani, N. M. R. (2019). Tri Hita Karana Concept Oriented Learning Strategy at the Faculty of Languages and Arts, Ganesha University of Education. Jurnal IKA, 17(2), 109.

Suherlan, H., Adriani, Y., Pah, D., Fauziyyah, I., Evangelin, B., Wibowo, L., Hanafi, M., & Rahmatika, C. (2022). Keterlibatan Masyarakat dalam Mendukung Program Desa Wisata. Barista : Jurnal Kajian Bahasa Dan Pariwisata, 9(01), 99–111. https://doi.org/10.34013/barista.v9i01.623

Watson, B. M. (2017). Intercultural and Cross-Cultural Communication. Inter/Cultural Communication: Representation and Construction of Culture, 01(03), 24–45. https://doi.org/10.4135/9781544304106.n2

Wayan, N., & Adnyani, G. (2023). BALANCING TRADITIONS AND TOURISM : THE DYNAMIC ROLES OF BALINESE WOMEN. 17(December), 334–345.

Wiartha, N. G. M., Diwyarthi, N. D. M. S. D., Adnyana, I. M. S., Jata, I. W., Darmiati, M., & Pratama, I. W. A. (2025). Kolaborasi Pentahelix di Desa Wisata Keliki Gianyar dalam Mendukung Pengembangan Wisata Budaya Berkelanjutan dan Ramah Lingkungan. Prosiding Seminar Hasil Penelitian Dan Pengabdian Kepada Masyarakat, 7(1), 42–48. https://doi.org/10.47767/sehati_abdimas.v7i1.903

Downloads

Published

2026-03-15

How to Cite

Ni Desak Made Santi Diwyarthi, Luh Putu Citrawati, Made Darmiati, Nyoman Reni Ariasri, & Indah Kusumarini. (2026). Quantum Hospitality and Balinese Women’s Role : Integrating Culture, Sustainability, and Gender in Global Tourism. SOSMANIORA: Jurnal Ilmu Sosial Dan Humaniora, 5(1), 379–389. https://doi.org/10.55123/sosmaniora.v5i1.7030

Issue

Section

Articles