SRI FEBDARINA; JULIANTO, Aldi; MARYANTINA, Maryantina; LESTARI, Lisa; SURYANA, Asur. Peranan Guest Relation Officer dalam Meningkatkan Kepuasan Tamu di Hotel Grand Elite Pekanbaru . TOBA: Journal of Tourism, Hospitality, and Destination, [S. l.], v. 4, n. 4, p. 533–548, 2025. DOI: 10.55123/toba.v4i4.6813. Disponível em: https://www.journal.literasisains.id/index.php/toba/article/view/6813. Acesso em: 1 apr. 2026.